Your privacy is critically important to us. This Privacy Policy outlines how Companio ("we", "us", "our") collects, uses, and protects your personal information. We are committed to upholding your privacy rights and operate in compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023.

Data We Collect

To provide a safe and effective service, we collect the following information:

• Personal Identification Information: Name, Date of Birth, and a Government-issued ID (such as Aadhaar or Passport) for verification.
• Contact Information: Email address and phone number for communication and account management.
• Profile Information: Profile photos, bio, interests, and any other information you choose to provide.
• Booking Details: Information related to companionship bookings, including date, time, location, and communication between users.
• Technical Data: IP address, device type, browser information, and activity logs for security and fraud prevention.

How We Use Your Data

Your data is used for the following specific purposes:

• To Verify and Secure Your Account: We use your ID and personal details for our mandatory KYC and background check process to ensure the safety of our community.
• To Operate the Platform: Your profile data and booking details are used to facilitate connections and manage bookings as requested by you.
• For Fraud Prevention and Safety: We monitor technical data and activity logs to detect and prevent fraudulent or harmful behavior that violates our terms.
• For Platform Analytics: We analyze anonymized and aggregated data to understand user behavior and improve our service. This data cannot be traced back to any individual.
• For Legal Compliance: We may be required to process or share data to comply with legal obligations or requests from law enforcement authorities.

Data Protection and Security

We implement robust technical and organizational measures to protect your data, including:

• Encryption: All sensitive data, both in transit and at rest, is encrypted.
• Restricted Access: Internal access to your personal data is strictly limited to authorized personnel on a need-to-know basis.
• No Data Selling: We have a strict policy against selling your personal information to any third parties.

Your Rights Under the DPDP Act, 2023

As a user, you have the following rights over your data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can correct or update any inaccurate or incomplete information in your profile.
• Right to Deletion: You can request the deletion of your personal data, subject to any legal retention requirements.
• Right to Withdraw Consent: You can withdraw your consent for the processing of your data at any time.